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FAQ

Shipping & Handling

UNITED STATES  SHIPPING TIMES 

!!ANY WOMEN'S FASHION ITEM WILL TAKE UP TO (3-7 ) DAYS AFTER PROCESSING. OUR PROCESSING TIMES ARE CURRENTLY  (1-3) DAYS!!

!!PREMIUM MEN'S FASHION ITEMS WILL TAKE UP TO (7-14) FOR STANDARD SHIPPING, (5-8) DAYS FOR FAST SHIPPING, AND (3-5) DAYS FOR EXPRESSING SHIPPING TO SHIP WITH INTERNATIONAL ORDERS OR US ORDERS, 

 PROCESSING TIMES FOR US ORDERS COULD TAKE (1-3) DAYS DEPENDING ON THE QUANTITY AND QUALITY AND CHECKING QUALITY. 

 

**PROCESSING AND SHIPPING TIMES MAY TAKE LONGER DURING SPECIAL RELEASES OR MAJOR HOLIDAYS**. 

 

 

FALISIANO SHIPS WITH USPS PRIORITY MAIL AND DHL FOR INTERNATIONAL SHIPPING, AND CHARGES A FLAT RATE OF $2.95-$5.95!, INTERNATIONAL SHIPPING DHL CHARGES $20.95-$40.90, AND ORDERS OVER $50 WILL SHIP FOR FREE.

**PLEASE NOTE, THAT THE COST OF INTERNATIONAL SHIPPING VARIES DEPENDING ON YOUR COUNTRY**. 

ALL INTERNATIONAL ORDERS ARE SHIPPED WITH DELIVERY DUTIES UNPAID (DDU). CUSTOMS, DUTIES, AND TAXES ARE NOT INCLUDED IN THE ITEM PRICE OR SHIPPING COST AT CHECKOUT. THE CUSTOMER IS RESPONSIBLE FOR ALL CUSTOMS, DUTIES, TAXES, AND FEES UPON DELIVERY. 

YOU WILL RECEIVE AN AUTOMATIC CONFIRMATION EMAIL WHEN YOU PLACE YOUR ORDER. 

FALISIANO WILL EMAIL YOU WITH A TRACKING NUMBER ONCE YOUR ITEM(S) HAVE BEEN SHIPPED.

FALISIANO IS NOT RESPONSIBLE FOR ITEMS LOST OR STOLEN IN TRANSIT. ALL RISKS ASSOCIATED ARE ASSUMED BY THE COURIER. HOWEVER, IF YOUR ITEM IS LOST OR STOLEN, PLEASE CONTACT US IMMEDIATELY, AND WE WILL TAKE APPROPRIATE MEASURES TO SOLVE THE PROBLEM. 

If you have any questions regarding our shipping policy, please don't hesitate to email us! (Support@falisiano.com)

 

Returns + Exchanges

**WE ARE NOT ACCEPTING RETURNS UNTIL AFTER THE HOLIDAYS DUE TO HIGH VOLUME OF ORDERS**

EXCHANGES 

ALL EXCHANGES AND RETURNS MUST BE SENT TOO - 

We will also make exchanges easy! You can exchange your item for a different size or color of the original style ordered within seven days of the delivery date. All items must be unworn, undamaged, and unwashed as well. If you would like to initiate an exchange, please email support@falisiano.com, and we will get the process started. 

*Returns and exchange policy may change if we have an exclusive item and or drop. Some items are made to order and are extremely limited. If you order the wrong size, you will have to pay again to get your correct size due to our manufacturing process. 

If you would like to see if the item(s) you would like to purchase qualify under our Return and Exchange policy, please email support@falisiano.com, and we will happily assist you! If you have any further questions, please don't hesitate to ask. Email customer service at support@falisiano.com, and a representative will get back to you. 

 

 

ABOUT US

Falisiano is a high fashion/streetwear brand that's located in the US. My name is Enoc Galeas im the CEO of Falisiano I created Falisiano in 2021 August 1st. The reason why I created this brand is that I always had an artistic view of clothing. Some people might look at clothing as a material possession or something to wear, but I look at clothing as an extension of oneself. You can learn a bit about a person based on their clothes and how they present themselves to others. This gives you an idea of how they may view themselfs. I Believe that imagination and creativity are what makes a person different from others.  Everybody has their way of expressing themselves creatively. This can be through clothing, singing, rapping, painting, sports, content creating. I can go on for a while, but I hope you get the point. Our Mission is to use our clothing to create an impact by giving people an artistic view of not only clothing but life and understanding it. With this, we can come together as a human race instead of separating each other because what a person may have that another may not. This Will bring insecurity and a person feeling less than what they think they are. This is why we want to give people a large amount of good quality clothing for an affordable price so we can push and provide people with an understanding of each other. This is the first step to greatness for not just me or you for all of us. 

 

 

You can be or do whatever you want in life. The mind is powerful in ways you may not understand. Creativity is not something that you do. It’s something that you are

 

Care Instruction

SHIRTS 

Wash in cold water, max 30 C or 86F.

Wash in cold water, max 30 C or 86F.

Use non-chlorine bleach only when necessary.

Use non-chlorine bleach only when necessary.

Do not dry clean.

Do not dry clean.

Do not iron.

Do not iron.

Tumble Dry Low.

Tumble Dry Low.

HOODIES

Wash in warm water, max 40C or 105F.

Wash in warm water, max 40C or 105F.

Use non-chlorine bleach only when necessary.

Use non-chlorine bleach only when necessary.

Do not dry clean.

Do not dry clean.

Do not iron.

Do not iron.

Tumbe Dry Medium.

CREWNECK SWEATSHIRT

Wash in warm water, max 40C or 105F.

Wash in warm water, max 40C or 105F.

Use non-chlorine bleach only when necessary.

Use non-chlorine bleach only when necessary.

Do not dry clean.

Do not dry clean.

Do not iron.

Do not iron.

Tumbe Dry Medium.

Multimedia collage