Returns + Exchanges

Sometimes things don’t quite work out. We understand, and in the unfortunate circumstance that you need to return your Falisiano clothes, we’ll make it easy. All unworn, unaltered clothing with an original invoice can be returned within five days of delivery for a full refund. Customers will have to pay return shipping, which will be $8.00. If you would like to initiate a return, please email support@falisiano.com, and we will get back to you and let you know the next necessary steps to return your item(s). 

*Orders may not be canceled after they are ordered* 

EXCHANGES 

ALL EXCHANGES AND RETURNS MUST BE SENT TOO - 

We will also make exchanges easy! You can exchange your item for a different size or color of the original style ordered within seven days of the delivery date. All items must be unworn, undamaged, and unwashed as well. If you would like to initiate an exchange, please email support@falisiano.com, and we will get the process started. 

*Returns and exchange policy may change if we have an exclusive item and or drop. Some items are made to order and are extremely limited. If you order the wrong size, you will have to pay again to get your correct size due to our manufacturing process. 

If you would like to see if the item(s) you would like to purchase qualify under our Return and Exchange policy, please email support@falisiano.com, and we will happily assist you! If you have any further questions, please don't hesitate to ask. Email customer service at support@falisiano.com, and a representative will get back to you.